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TSA Passenger Screening Manual Leak Causes Viewers to Feel Less Safe with Air Travel


TSA Manual Leak
Nearly one-third of viewers less likely to travel by plane for holidays due to leak

Flemington, NJ, December 10, 2009 – A new media study among 665 Americans revealed that the percentage of viewers who reported feeling “not at all safe” with air travel drastically increased after viewing a news clip featuring the leak of the TSA (Transportation Security Administration) security manual on the Internet.

The study was conducted during December 9-10 by HCD Research using its MediaCurves.com® website, and the Muhlenberg College Institute of Public Opinion (MCIPO), to obtain viewers’ perceptions of the leak of a TSA security manual outlining passenger screening procedures in airports. To view detailed results go to: www.hcdi.net or www.mediacurves.com.

 The percentage of viewers who reported feeling “safe” in an airport decreased from 47% to 28% after viewing the video. The percentage of viewers who reported that the government does an adequate job of maintaining air travel safety fell from 70% to 42% after viewing the video. In addition, nearly one-third of viewers (28%) reported that they would be less likely to travel on an airplane this holiday season.

 Among the findings: 

Please indicate how safe you would feel if you were to go on an airplane flight.  

 

Before Video

After Video

Very safe

22%

11%

Safe

45%

27%

Somewhat safe

27%

35%

Not at all safe

6%

27%

Please indicate how safe you would feel if you were to go through an airport.

 

Before Video

After Video

Very safe

28%

11%

Safe

47%

28%

Somewhat safe

21%

36%

Not at all safe

4%

25%

Do you think that the government does an adequate job of maintaining air travel safety?  

 

Before Video

After Video

Yes

70%

42%

No

30%

58%

How will this video affect your holiday travel plans?  

 

Total

I will be more likely to travel by airplane

11%

I will be less likely to travel by airplane

28%

I will be just as likely to travel by airplane

61%

While viewing the video, participants indicated their levels of interest by moving their mouse from left to right on a continuum. The responses were recorded in quarter-second intervals and reported in the form of curves. The participants were also asked to respond to post-viewing questions.

Editors/Reporters: For more information on the study, or to speak with Glenn Kessler, president and CEO, HCD Research, please contact Vince McGourty, HCD Research, at (908) 483-9121 or (vince.mcgourty@hcdi.net).  You can also receive updates from MediaCurves.com by following us on Twitter:  http://twitter.com/mediacurves and Facebook: http://www.facebook.com/pages/Flemington-NJ/MediaCurves/86691908820

HCD Research is a marketing and communications research company headquartered in Flemington, NJ.  The company's services include traditional and web-based research.  For additional information on HCD Research, access the company’s web site at www.hcdi.net or call HCD Research at 908-788-9393.  MediaCurves.com® (www.mediacurves.com) is a media measurement website that provides the media and general public with a venue to view Americans’ perceptions of popular and controversial media events and advertisements.   

COMMENTS
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RE: Airport Screening Manual
by NEIMAHRM (User #223571) on Thursday, December 10, 2009 @ 3:00:25 PM (#3931)
AS A MOYER WE TREASURE OUR SECURITY AND OUR SAFETY TO AND FROM THE AIRPORT AND IN FLIGHT. THIS FOR US DURING 2010 HAS TO BE FIRST AND FOREMOST IN OUR LIVES. PERHAPS GOING TO A PRIVATE AS EACH STATE IS SO DIFFERENT WOULD HELP ALL OF US OUT.
Reply
RE: Airport Screening Manual
by dschiff35 (User #64692) on Thursday, December 10, 2009 @ 3:00:25 PM (#3932)
none...very interesting topic though. gotta love the gov...use some common scense
Reply
RE: Airport Screening Manual
by Smiles11 (User #99176) on Thursday, December 10, 2009 @ 3:00:25 PM (#3933)
outrageous!
Reply
RE: Airport Screening Manual
by Sporatica (User #226690) on Thursday, December 10, 2009 @ 3:00:25 PM (#3934)
Our government is filled with idiots. It's too big, too arrogant,too expensive, and inefficient.
Reply
RE: Airport Screening Manual
by DAMOSPORT (User #212124) on Thursday, December 10, 2009 @ 3:00:25 PM (#3935)
I can't believe this sort of information found it's way onto the Internet. This is so irresponsible.
Reply
RE: Airport Screening Manual
by lilivw (User #228892) on Thursday, December 10, 2009 @ 3:00:25 PM (#3936)
I do not know whether the private sector would do any better in protecting our safety and interests.
Reply
RE: Airport Screening Manual
by bartrise (User #218331) on Thursday, December 10, 2009 @ 3:00:25 PM (#3937)
incredible, this should go to a private sector.
Reply
RE: Airport Screening Manual
by debi1998 (User #218379) on Thursday, December 10, 2009 @ 3:00:25 PM (#3938)
This was interesting. You would think that someone would have been smart enough to totally remove that section before posting the document online and not just blacking it out. I mean, come on that is common sense.
Reply
RE: Airport Screening Manual
by buttercup (User #97715) on Thursday, December 10, 2009 @ 3:00:25 PM (#3939)
oh my gosh!
Reply
RE: Airport Screening Manual
by chippy (User #220334) on Thursday, December 10, 2009 @ 3:00:25 PM (#3940)
Govt agencies are not perfect, but they are better than private contractors.
Reply
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RE: Airport Screening Manual
by gjmakely (User #209085) on Thursday, December 10, 2009 @ 3:00:25 PM (#3941)
One can't have any faith or trust in the Government anymore. So whats new???
Reply
RE: Airport Screening Manual
by cindyk (User #206114) on Thursday, December 10, 2009 @ 3:00:25 PM (#3942)
tsa has too many employees not quailified working for them
Reply
RE: Airport Screening Manual
by ddavidc40 (User #224923) on Thursday, December 10, 2009 @ 3:00:25 PM (#3943)
Does anyone really think that once the Federal Govt. gets involved in anything , that they wont screw it up.. Come on.
Reply
RE: Airport Screening Manual
by 1954bullitt (User #227917) on Thursday, December 10, 2009 @ 3:00:25 PM (#3944)
interesting, but I do not fly...
Reply
RE: Airport Screening Manual
by wrigley07 (User #216532) on Thursday, December 10, 2009 @ 3:00:25 PM (#3945)
As long as the TSA will change some of the things they had in the report I think we should be safe. They need to think before they act.
Reply
RE: Airport Screening Manual
by Shelley (User #228307) on Thursday, December 10, 2009 @ 3:00:26 PM (#3946)
This one is kind of scary
Reply
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by Rakesh (Anonymous User) on Friday, November 9, 2012 @ 3:45:31 AM (#8186)
I'm not wrohty to be in the same forum. ROTFL
Reply
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RE: Airport Screening Manual
by wmmccall (User #227194) on Thursday, December 10, 2009 @ 3:00:26 PM (#3947)
I think the main problem is the poor quality of the screening personnel. I have observed them being careless and inattentive and rude. BUT I definitely would not to see airport screening taken out of government hands.
Reply
RE: Airport Screening Manual
by dena1930 (User #206372) on Thursday, December 10, 2009 @ 3:00:26 PM (#3948)
This survey was very interesting. Lets have more like them. I don't trust the Government w/anything they supposedly do for us, which isn't a whole lot, but they do like to take credit.
Reply
RE: Airport Screening Manual
by razmastr66 (User #227855) on Thursday, December 10, 2009 @ 3:00:26 PM (#3949)
I still think it's ludicrous that the TSA could post this info online even with redactions just to pick up some business. They have jeopardized all of the traveling public now.
Reply
RE: Airport Screening Manual
by rattlesnake (User #223884) on Thursday, December 10, 2009 @ 3:00:26 PM (#3950)
A bit scary you think! We cannot depend on our goverment for this purpose or any other that I am aware. They will not lead, follow or get out of the way. They only wish to dictate their desires and if that works by happenstance, great, if not, oh well.
Reply
RE: Airport Screening Manual
by loyalman69 (User #223082) on Thursday, December 10, 2009 @ 3:00:26 PM (#3951)
very shocking
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RE: Airport Screening Manual
by booarisky (User #215844) on Thursday, December 10, 2009 @ 3:00:26 PM (#3952)
I think that the tsa tried to do the right thing by the contracters but there were people who where a little smarter.
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RE: Airport Screening Manual
by ocymum (User #217269) on Thursday, December 10, 2009 @ 3:00:26 PM (#3953)
I'm far more worried about the TSA than I am about "terrorists".
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RE: Airport Screening Manual
by katsplace (User #200357) on Thursday, December 10, 2009 @ 3:00:26 PM (#3954)
I did not think the safety precautions were very good to begin with and now I am certain they are far worse than I had thought them to be
Reply
RE: Airport Screening Manual
by sarahking (User #223366) on Thursday, December 10, 2009 @ 3:00:26 PM (#3955)
That is scary! I am glad I don't have any flight plans soon. I hope it really was an out dated version.
Reply
RE: Airport Screening Manual
by sherrygillmore (User #213058) on Thursday, December 10, 2009 @ 3:00:26 PM (#3956)
i just wanted to add that besides the number of crashes the security is one reason I will never ever fly.
Reply
RE: Airport Screening Manual
by jody0517 (User #213141) on Thursday, December 10, 2009 @ 3:00:26 PM (#3957)
I just do not understand how they keep leaking vital important information like this!
Reply
RE: Airport Screening Manual
by speller (User #98904) on Thursday, December 10, 2009 @ 3:00:26 PM (#3958)
After viewing the video clip, I am scared to fly, but with airline tickets already purchased, there is not much that I can do about the situation, since they are nonrefundable. The government can't seem to get their act together to keep us completely safe. Plus, it is freezing here, and my chronic illness tells me that it's time to warm up someplace else. I really am stuck because I am now very scared to fly.
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